Privacy Policy

Privacy Policy for What Up Brow

This Privacy Policy is crafted to serve those concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as defined under US privacy law and information security, includes information that can identify, contact, or locate a single person, or to identify an individual in context. We encourage you to read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with our website.

What Personal Information Do We Collect?

When you engage with our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.

When Do We Collect Information?

We collect your information when you register, place an order, subscribe to a newsletter, respond to a survey, fill out a form, or enter information on our site.

How Do We Use Your Information?

We use the information we gather to:

• Personalize your experience and deliver content and product offerings you are most interested in.
• Improve our website to better serve you.
• Respond effectively to your customer service requests.
• Process your transactions quickly.
• Send periodic emails related to your orders or other products and services.
• Follow up after correspondence (live chat, email, or phone inquiries).

How Do We Protect Your Information?

We prioritize your security by:

• Regularly scanning our website for security vulnerabilities and known threats.
• Using malware scanning.
• Securing your personal information behind networks accessible only to those with special access rights, who are also obliged to keep the information confidential.
• Encrypting sensitive/credit information using Secure Socket Layer (SSL) technology.
• Processing transactions through a gateway provider, not storing or processing them on our servers.

Do We Use ‘Cookies’?

Yes, we use cookies to:

• Help remember and process items in your shopping cart.
• Understand your preferences based on past or current site activity, which allows us to provide improved services.
• Compile aggregate data about site traffic and interactions to offer better site experiences in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to turn off all cookies through your browser settings, though some features will be disabled.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This excludes website hosting partners and others who assist us in operating our site, conducting our business, or serving our users, as long as they maintain the confidentiality of the information.

Third-Party Links

We do not include or offer third-party products or services on our website.

Google

We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads based on previous visits to our site and other sites on the Internet. Users can opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires any person or company in the United States (and beyond) that operates websites collecting PII from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under the age of 13.

CAN-SPAM Act

We collect your email address in order to:

• Send information and updates pertaining to orders.
• Respond to inquiries, and/or other requests or questions.
• Market to our mailing list or continue to send emails to clients after the original transaction has occurred.